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ATLASSIAN ACP-120 Certification Exam is a globally recognized certification that validates the skills and knowledge of individuals who want to become Jira Cloud Administrators. ACP-120 exam is designed to test the candidates' abilities to configure, manage, and troubleshoot Jira Cloud instances. Jira Cloud Administrator certification exam is conducted by ATLASSIAN, a leading provider of collaboration and productivity software.

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ATLASSIAN ACP-120: Jira Cloud Administrator is a certification exam designed for professionals who are willing to enhance their capabilities to manage Jira Cloud. ACP-120 exam evaluates the candidate's proficiency in administrating Jira Cloud, including setting up and configuring Jira Cloud instances, users, and permissions. ACP-120 Exam is ideal for IT professionals, project managers, and software developers who are looking to manage projects on Jira Cloud effectively.

ATLASSIAN Jira Cloud Administrator Sample Questions (Q18-Q23):

NEW QUESTION # 18
A company-managed project has issue-level security configured, with two security levels. However, Andre only sees one of them in the Security Level dropdown field. Identify a possible reason.

A. The other level is marked as the default.
B. Andre does not have Edit Issues permission.
C. Andre does not have Set Issue Security permission.
D. Andre is not in a group or project role.
E. The other level is configured for different issue types.

Answer: C

Explanation:
In a company-managed project with issue-level security configured, theSecurity Leveldropdown field allows users to set the security level for an issue, restricting who can view it. If Andre only sees one security level instead of both, the most likely reason is that he lacks theSet Issue Securitypermission (Option C), which is required to view and select security levels in the dropdown.
* Explanation of the Correct Answer (Option C):
* TheSet Issue Securitypermission allows users to set or change the security level of an issue.
Without this permission, a user may not see all available security levels in theSecurity Level dropdown, or the field may be hidden or restricted. If Andre lacks this permission, he might only see the default security level (if set) or no options at all, depending on the configuration.
* Exact Extract from Documentation:
Set Issue Security permission
TheSet Issue Securitypermission allows users to set or change the security level of an issue, which determines who can view it. Without this permission, users cannot modify theSecurity Levelfield or may only see a subset of available levels.
To check this permission:
* Go toProject settings > Permissions.
* Verify which users, groups, or roles have theSet Issue Securitypermission.Note: The visibility of security levels in the dropdown also depends on the user's membership in groups or roles defined in the security levels.(Source: Atlassian Support Documentation,
"Configure issue security schemes")
* Why This Fits: TheSet Issue Securitypermission is directly responsible for allowing users to interact with theSecurity Levelfield. If Andre lacks this permission, he may not see both security levels, making Option C a likely reason.
* Why Other Options Are Incorrect:
* The other level is configured for different issue types (Option A):
* Issue security levels are not tied to specific issue types; they apply to all issues in a project under the issue security scheme. The configuration of security levels is project-wide, so this is not a valid reason.
* Extract from Documentation:
Issue security levels apply to all issue types in a project using the same issue security scheme. They are not restricted by issue type.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* Andre is not in a group or project role (Option B):
* While security levels may restrict visibility based on groups or project roles, the question is about Andre's ability to see security levels in the dropdown, not about viewing issues. The Set Issue Securitypermission determines whether Andre can see and select levels, not his membership in groups or roles for visibility purposes.
* Extract from Documentation:
Security levels define who can view issues (e.g., users in a group or role). TheSet Issue Securitypermission controls who can set the level, not who can view the issue.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* The other level is marked as the default (Option D):
* Marking a security level as the default ensures it is automatically applied to new issues if no level is specified. However, this does not prevent other levels from appearing in the Security Leveldropdown for users with theSet Issue Securitypermission.
* Extract from Documentation:
The default security level is applied to new issues if no level is set. All available levels are shown in the Security Leveldropdown to users with theSet Issue Securitypermission.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* Andre does not have Edit Issues permission (Option E):
* TheEdit Issuespermission allows users to modify issue fields, but theSecurity Levelfield is specifically controlled by theSet Issue Securitypermission. A user can haveEdit Issues permission but still not see security levels if they lackSet Issue Security.
* Extract from Documentation:
TheSet Issue Securitypermission is separate fromEdit Issuesand specifically controls access to theSecurity Levelfield.
(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* Additional Notes:
* Another possible reason (not listed) could be that Andre is not in the groups or roles defined for the second security level, limiting its visibility in the dropdown. However, theSet Issue Security permission is the most direct cause listed.
* To resolve the issue, check Andre's permissions inProject settings > Permissionsand ensure he hasSet Issue Security.
:
Atlassian Support Documentation:Configure issue security schemes
Atlassian Support Documentation:Manage permissions in Jira Cloud

NEW QUESTION # 19
An excerpt of the DEV permission scheme is shown:
Project Permissions|Users / Groups / Project Roles
Administer Projects | Project Role (Administrators)
View Development Tools | Project Role (Core), Project Role (Sprint Team) Manage Sprints | Project Role (atlassian-addons-project-access), Project Role (Core) Ahmed is a project administrator in DEV and not a Jira administrator. He is unable to create sprints in DEV.
What should Ahmed do?

A. Add the Administrators project role to the 'View Development Tools' permission
B. Add himself to the Sprint Team project role
C. Add himself to the Core project role
D. Add the Administrators project role to the 'Manage Sprints' permission

Answer: D

Explanation:
Ahmed is a project administrator in the DEV project, which means he is in theAdministratorsproject role (as per the permission scheme, whereAdminister Projectsis granted to this role). However, he cannot create sprints because he lacks theManage Sprintspermission, which is granted to theatlassian-addons-project- accessandCoreproject roles. To resolve this, Ahmed shouldadd the Administrators project role to the
'Manage Sprints' permission(Option D).
* Explanation of the Correct Answer (Option D):
* TheManage Sprintspermission allows users to create, start, complete, or delete sprints in a project. According to the permission scheme, this permission is granted to theatlassian-addons- project-accessandCoreproject roles, but not to theAdministratorsproject role, which Ahmed belongs to.
* As a project administrator, Ahmed has theAdminister Projectspermission, which allows him to modify the project's permission scheme (viaProject settings > Permissions) and add the Administratorsproject role to theManage Sprintspermission. This will grant him the ability to create sprints without needing Jira administrator privileges.
* Exact Extract from Documentation:
Manage Sprints permission
TheManage Sprintspermission allows users to create, start, complete, or delete sprints in a project. This permission is granted via the project's permission scheme.
To update permissions:
* Go toProject settings > Permissions.
* Edit the permission scheme and add a user, group, or project role (e.g., Administrators) to theManage Sprintspermission.Note: Project administrators can modify the permission scheme for their project if they have theAdminister Projectspermission.(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* Why This Fits: Adding theAdministratorsproject role to theManage Sprintspermission directly addresses Ahmed's lack of permission to create sprints, leveraging his existing project administrator privileges.
* Why Other Options Are Incorrect:
* Add himself to the Core project role (Option A):
* Adding himself to theCoreproject role would grant Ahmed theManage Sprintspermission, as this role is listed for that permission. However, as a project administrator, Ahmed can modify the permission scheme directly instead of adding himself to another role, which may grant unnecessary permissions (e.g.,View Development Tools). Option D is more appropriate, as it aligns with his administrative role.
* Extract from Documentation:
Project roles are managed inProject settings > People. Adding a user to a role grants all permissions associated with that role, which may include more than needed.
(Source: Atlassian Support Documentation, "Manage project roles")
* Add himself to the Sprint Team project role (Option B):
* TheSprint Teamproject role is only listed for theView Development Toolspermission, not Manage Sprints. Adding himself to this role would not grant Ahmed the ability to create sprints.
* Extract from Documentation:
Permissions are granted to specific roles or groups in the permission scheme. Verify the roles assigned to each permission before adding users.
(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* Add the Administrators project role to the 'View Development Tools' permission (Option C)
:
* TheView Development Toolspermission allows users to view development-related information (e.g., commits, builds). It is unrelated to creating sprints, so adding the Administratorsrole to this permission would not help Ahmed.
* Extract from Documentation:
TheView Development Toolspermission grants access to development information, not sprint management.
(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* Additional Notes:
* Ahmed's ability to modify the permission scheme depends on hisAdminister Projects permission, which is confirmed by his role as a project administrator.
* Theatlassian-addons-project-accessrole is typically used for system or app-related permissions and is not relevant for Ahmed to modify.
* After adding theAdministratorsrole toManage Sprints, Ahmed and other administrators will gain sprint management capabilities.
:
Atlassian Support Documentation:Manage permissions in Jira Cloud
Atlassian Support Documentation:Manage project roles
Atlassian Support Documentation:Manage sprints in company-managed projects

NEW QUESTION # 20
The marketing team has asked you to embed the trigger tab of an issue collector on several internal web pages and change its size, color, and text. They also want the ability to track which webpage finally generated the underlying feedback issue. You are not familiar with advanced issue collector configuration.
Which type of developer should you contact for assistance?

A. Groovy
B. SQL
C. Velocity
D. Python
E. JavaScript

Answer: E

Explanation:
Reference: https://confluence.atlassian.com/adminjiracloud/using-the-issue-collector-776636529.html

NEW QUESTION # 21
You are the project administrator in a team-managed project and a company-managed project. You have no other administrative privileges. Identify the action you definitely cannot perform in a company-managed project.

A. Manage project access.
B. Restrict who can see certain issues.
C. Restrict who can use workflow transitions.
D. Create automation rules.
E. Manage notifications and recipients.

Answer: C

Explanation:
As a project administrator in a company-managed project with no other administrative privileges (e.g., Jira admin or system admin), your permissions are limited to specific project-level settings defined by the permission schemeand other configurations. The action youdefinitely cannot performin a company- managed project isrestrict who can use workflow transitions(Option B), as this requires editing the workflow, which is a Jira admin privilege.
* Explanation of the Correct Answer (Option B):
* Restricting who can use workflow transitions involves addingconditionsto transitions in a workflow (e.g., restricting a transition to specific users, roles, or groups). In company-managed projects, workflows are managed at the system level, and editing them requiresJira admin permissions. Project admins cannot modify workflows or their conditions.
* Exact Extract from Documentation:
Edit workflows in company-managed projects
Workflows define the statuses and transitions for issues in a project. To edit a workflow (e.g., add conditions, validators, or post functions):
* Go toSettings > Issues > Workflows.
* Select the workflow and make changes.Note: Only Jira administrators can edit workflows.
Project administrators can view the workflow inProject settings > Workflowsbut cannot modify it. To restrict transitions, add conditions like "Only users in a specific role" or
"Only the assignee."(Source: Atlassian Support Documentation, "Configure advanced work item workflows")
* Why This Fits: As a project admin in a company-managed project, you lack the permission to edit workflows, including adding conditions to restrict who can use transitions. This makes Option B the action you definitely cannot perform.
* Why Other Options Are Incorrect:
* Restrict who can see certain issues (Option A):
* Project admins in company-managed projects can restrict who can see issues by configuring issue security levels(if an issue security scheme is assigned to the project). They can manage security levels inProject settings > Issue securityand assign users, roles, or groups to specific levels.
* Extract from Documentation:
Configure issue security
Issue security levels restrict who can view issues. Project administrators can manage security levelsinProject settings > Issue security, provided an issue security scheme is assigned to the project.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* Manage project access (Option C):
* Project admins can manage project access by adding or removing users, groups, or roles in Project settings > People. This controls who has access to the project based on the permission scheme'sBrowse Projectspermission.
* Extract from Documentation:
Manage project access
Project administrators can add or remove users, groups, or roles inProject settings > Peopleto control project access, as defined by the permission scheme.
(Source: Atlassian Support Documentation, "Manage project permissions")
* Manage notifications and recipients (Option D):
* Project admins can manage notifications by configuring thenotification schemeinProject settings > Notifications(if permitted by the permission scheme). They can add or remove recipients for events, such as users, roles, or groups.
* Extract from Documentation:
Configure notifications
Project administrators can edit the notification scheme inProject settings > Notificationsto define who receives notifications for specific events, provided they have theAdminister Projectspermission.
(Source: Atlassian Support Documentation, "Configure notification schemes")
* Create automation rules (Option E):
* Project admins can createproject-level automation rulesin company-managed projects usingProject settings > Automation. These rules are limited to the project and do not require Jira admin permissions.
* Extract from Documentation:
Create automation rules
Project administrators can create automation rules inProject settings > Automationto automate tasks within their project. Global automation rules require Jira admin permissions, but project-level rules do not.
(Source: Atlassian Support Documentation, "Automate your Jira Cloud instance")
* Additional Notes:
* Inteam-managed projects, project admins have broader control, including the ability to configure workflows and restrict transitions, as workflows are project-specific. However, the question specifies acompany-managed project, where workflow management is restricted to Jira admins.
* TheAdminister Projectspermission (granted to project admins) allows managing most project settings, but workflow editing is a system-level task requiring higher privileges.
:
Atlassian Support Documentation:Configure advanced work item workflows
Atlassian Support Documentation:Configure issue security schemes
Atlassian Support Documentation:Manage project permissions
Atlassian Support Documentation:Configure notification schemes
Atlassian Support Documentation:Automate your Jira Cloud instance

NEW QUESTION # 22
Gary complains that he is not getting any notifications when issues are updated.
According to the notification helper, he should receive notifications for all issues he is watching. His coworkers confirm they receive those notifications and they regularly update issues that he is watching.
Which update to Gary's personal settings must have occurred (Choose one)

A. The setting Email notifications format was changed
B. The setting You make changes to the issue was disabled
C. The setting Watch your issues was disabled
D. The setting You're watching the issue was disabled

Answer: C

NEW QUESTION # 23
......

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